Possible Solutions to Blade & Soul Head Start Issues

Many Blade & Soul players installed the client successfully and are already enjoying the game but also some of the players got issues with the installation, launcher, connecting to the servers etc. Blade-Soul.com collected some most seen issues from the official forums or Reddit and also the solutions offered by the BnS community.

NCSoft Launcher

If you encounter issues the first step with NCSoft Launcher (when clicking shortcut, it says the launcher is not installed or found and reinstallation didn’t help), try the solution offered by a Reddit community member:
“If you don’t have the launcher installed anymore, download it from here. Then you may need to recreate the shortcut for BnS.

Locate the launcher executable, where you installed it and create a shortcut.
Now go to the properties of the shortcut and on the “Target” field, input “C:\Program Files (x86)\NCWest\NCLauncher\NCLauncher.exe” /LauncherID:”NCWest” /CompanyID:”12″ /GameID:”BnS” /LUpdateAddr:”updater.nclauncher.ncsoft.com”.

If the path for the launcher is different, change accordingly.”
Client Crashes & Program Interference

If you have stability and display issues, it’s probably because of the conflict between the various background programs and the client/launcher. Two prominently mentioned as being flagged by Game Guard, a required part of the BnS installation, are ASUS Game First Service and Razer Chroma SDK Service and Razer Game Scanner Service programs.

Razer:
Go to task manager
Choose “Services”
Find “Razer Chroma SDK Service” and choose it
You can’t stop it by right clicking it, it says access denied. You need to click that “Services”-button on lower right.
Find “Razer Chroma SDK Service” again, click “Actions” and “Stop” (it’s grayed out on me, because I’ve already done it)
Click “Actions” again and choose “Properties”
Open the “Startup type”-drop box, and choose “Disabled”, Apply, OK.

Asus:
Go to task manager
Choose “Services”
Find “Razer Game Scanner Service” and choose it
You can’t stop it by right clicking it, it says access denied. You need to click that “Services”-button on lower right.
Find “Razer Game Scanner Service” again, click “Actions” and “Stop” (I need to Buy Blade And Soul Gold, because I’ve already done it)
Click “Actions” again and choose “Properties”
Open the “Startup type”-drop box, and choose “Disabled”, Apply, OK.

Here’s also a small tip: two servers now are having huge amount of players, namely Mushin (NA) and Windrest (EU). So choose another server if you can to save queue time.

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